Privacy Policy

1. Introduction

Blackbird Detailing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blackbirddetailing.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request an estimate through our online form
• Book a detailing service
• Contact us via email or phone
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Vehicle information (year, make, model, color, condition)
• Service preferences and requests
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your service requests and appointments
• Send you estimates and service confirmations
• Communicate with you about services, appointments, and updates
• Improve our website and services
• Respond to your comments, questions, and requests
• Send you marketing and promotional communications (with your consent)
• Analyze usage patterns and trends
• Prevent fraudulent transactions and protect against security threats
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics, etc.)
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may use analytics services like Google Analytics to understand how visitors use our website and to improve our services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL/TLS encryption for data transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal information

To exercise these rights, please contact us at blackbirddetailingva@gmail.com or call us at (757) 500-1393.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: